At Loopli Ltd (“us,” “we,” and “our”), we are dedicated to safeguarding the privacy of our website users. This policy outlines how we collect, use, disclose, and manage the data of our visitors and customers.

Information Collection:
We collect and store information you provide on our website, including personal details such as name, email, password, communication content, payment details, and purchase history. Additionally, we may gather non-personal data such as IP addresses, login details, and browsing patterns using software tools.

Legal Basis for Processing:
Under the General Data Protection Regulation (GDPR), our lawful bases for processing this information include legitimate interests, compliance with legal obligations, and the necessity for contract performance, specifically concerning order placement and shipment.

Purposes of Data Collection:
We collect information for various purposes, including providing services, offering customer support, sending notices and promotional messages, creating aggregated statistical data, and ensuring legal compliance.

Transaction Data:
When you conduct a transaction on our website, we collect personal information such as name, address, and email for specified reasons mentioned above.

Data Storage:
Our website host takes all reasonable precautions to protect all data. follows stringent data security standards, storing your data on secure servers behind a firewall. Payment gateways adhere to PCI-DSS standards for secure handling of credit card information.

Privacy Policy Updates:
We reserve the right to modify this privacy policy, and changes will take effect immediately upon posting on the website. Material changes will be notified to users.

Data Protection Rights:
Under data protection law, you have rights including access, rectification, erasure, restriction of processing, objection to processing, and data portability. If you wish to exercise these rights, contact us at [email protected].

No Sale of Personal Information:
We will not sell, exchange, or distribute your personal information to unaffiliated third parties without your consent, except as required by law or outlined in this Privacy Policy.

Complaints and Concerns:
For concerns or complaints about our use of your personal information, contact us at [email protected]. If unsatisfied, you have the right to complain to the ICO.

Information Commissioner’s Office:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 ICO